Return & Exchange

Do you accept returns or exchanges on the savory or sweet items I have purchased?

At Yafa, we're on a mission to sprinkle joy into every interaction and deliver products that make you smile from ear to ear. While we're all about spreading happiness, we understand that sometimes, a product might not be quite what you expected. Fear not, dear customer, for we handle exchanges and returns with the delicacy of a pastry chef crafting a masterpiece. Just keep in mind, for the sake of everyone's squeaky-clean satisfaction, we can't take back anything that's been nibbled on or unwrapped. But worry not, because we're dedicated to whipping up the finest quality treats and service imaginable. So, let us know how we can sweeten your experience, and we'll do our darnedest to ensure your Yafa delight is nothing short of extraordinary!

Do you accept returns or exchanges on any goodies from Palestine items purchased items from the dukkan?

We gladly welcome back any items that have yet to be opened or met with mischief. Your unopened and unscathed treasures are always welcome to find their way back to us!

What is your return policy on garments purchased from Yafa Bakery & Café?

At Yafa Bakery, we're thrilled to offer a unique selection of garments alongside our delectable treats. To ensure your satisfaction with your garment purchase, we operate under the following policy:

  • Returns and Exchanges: We accept returns and exchanges on unworn and undamaged garments within ten (10) days of purchase. Simply bring your receipt and the garment back to Yafa, and our friendly staff will assist you in finding the perfect replacement or issuing a refund.
  • Quality Guarantee: We take pride in the quality of our garments. If you find any defects or issues with your purchase, please don't hesitate to reach out to our customer service team. We'll work diligently to resolve the issue and ensure your satisfaction.
  • Hygiene Considerations: For hygiene reasons, we cannot accept returns or exchanges on garments that have been worn or washed. Please make sure to try on garments carefully to ensure the perfect fit before removing any tags or labels.
  • Special Considerations: In certain cases, such as for custom or personalized garments, our standard return and exchange policy may not apply. Please inquire with our staff for more information regarding special order items.
  • Customer Satisfaction: Your satisfaction is our top priority at Yafa Bakery & Café. If you have any questions or concerns about your garment purchase, please don't hesitate to contact us. We're here to make sure you look and feel your best in our delightful garments.